Privacy Policy

Effective Date: March 30, 2025

1. Welcome and Our Commitment

At Rove Incorporated, your privacy is our top priority. We believe in providing you with a personalized, secure, and enjoyable digital experience. This Privacy Policy is designed to be transparent and easy to understand, outlining how we collect, use, store, share, and protect your information. We are committed to using your data only in ways that enhance your experience with our Service while safeguarding your privacy.

2. Information We Collect

Many of our services require you to create an account. To do so, we ask you to provide basic account details such as your name, email address, birthday, and phone number. This information helps us set up your personalized profile and ensures smooth communication.

When you register, you may also share additional profile details - like a profile image or other information you choose to include - to help others recognize you on our platform.

As you interact with our Service, we collect the content you provide (such as posts, messages, photos, and other media) and gather information about your activity. This includes details like the time and date of your interactions and how you engage with various features within the app. Importantly, because location is a key part of our Service - powering both post tagging and our map features - we also collect location data when you use these features. This helps us serve localized content and enables you to discover nearby posts and events in a meaningful way.

Finally, if you contact our Support team or interact with our community features, we collect the necessary information to address your inquiries and continuously improve our service.

3. How We Collect Your Information

We use a combination of direct and automated methods to gather the information that powers our Service:

Direct Interactions: Information you provide when you register, update your profile, or communicate with us.
In-App Engagement: As you explore and use our app, our system discreetly collects technical and usage data - such as device type, operating system, and interaction details - to optimize your experience.
Third-Party Integrations: We work with trusted partners to enhance our Service. These integrations allow us to obtain insights while maintaining a strict focus on protecting your personal details.

4. How We Use Your Information

Your data enables us to offer you a more intuitive and personalized experience on Rove Service. Specifically, we use your information to:

Personalize Your Experience: Tailor content and features to match your interests, ensuring that what you see is relevant and engaging.
Continuously Improve the Service: Analyze usage patterns to identify opportunities for enhancing features and addressing any issues.
Maintain Smooth Operations: Support the performance and reliability of our Service, ensuring that updates and new features are seamlessly integrated.

We use your information exclusively to create a better, safer, and more responsive platform for you.

5. Sharing Your Information - With Trusted Partners Only

Transparency extends to how we share your information. We partner with select, trusted entities strictly for analytical purposes:

Trusted Analytics Partners: For instance, we share minimal, anonymized usage data with partners like PostHog to gain insights into overall trends. This helps us continuously improve the Service without compromising your personal details.
Strict Confidentiality: All data shared with our partners is governed by strict confidentiality agreements and adheres to our high standards of privacy protection.

6. Keeping Your Data Safe and Sound

We employ industry-standard measures to ensure that your information is protected:

Encryption: Your data is encrypted both during transmission and while stored on our secure servers.
Access Controls: We enforce strict access controls so that only authorized personnel can access your information.
Regular Security Assessments: Our security protocols are regularly reviewed and updated in line with best practices and emerging technologies, ensuring your data remains secure at all times.

7. Regulatory Compliance and Legal Basis

We take our regulatory responsibilities seriously and comply with all applicable privacy laws and regulations, including GDPR, CCPA, and others. Our legal basis for processing your data includes:

Legitimate Interests: We process your data to improve our Service and ensure its smooth operation.
Contractual Necessity: Information necessary for managing your account and providing the Service.
Legal Obligations: We adhere to all legal requirements to protect your rights and ensure transparency.

Our practices are regularly audited to meet and exceed current legal standards.

8. Your Rights and Control Over Your Information

We believe you should always be in control of your data. To that end, you have several rights:

Access and Update: You can view and update your personal information directly in the app or by contacting our support team.
Data Download and Portability: If you wish to review the data we hold, you may request a copy through our data download tool or by emailing us.
Data Deletion: Should you decide to discontinue using our Service, you can request that your data be deleted. We will process deletion requests promptly while retaining minimal data in backups for technical or legal reasons.
Direct Assistance: Our support team is available to help you exercise your rights or answer any questions regarding your data.

9. Data Retention Policy

We retain your personal data for as long as your account is active to provide you with a personalized experience:

Active Account: Your information remains stored while you use our Service.
Deletion Requests: If you request deletion, we promptly initiate the removal of your data from our active systems. Note that residual data may remain in secure backups for a limited time as required by law or for technical purposes.

10. Cookies and Similar Technologies

Our Service is designed to provide a seamless mobile experience without relying on cookies or similar tracking technologies:

Mobile-First Approach: We use integrated in-app methods to collect the insights needed to improve your experience.
No Cookies: Our mobile app does not use cookies, ensuring a straightforward and privacy-respecting user experience.

11. A Consistent Global Approach

Regardless of where you use our Service, your privacy is protected by the same high standards:

Uniform Privacy Practices: Whether local or international, your data is managed and safeguarded with consistent policies.
No Special Provisions: We do not implement separate practices for international data transfers beyond our secure, universal standards.

12. Staying Informed - Policy Updates and Your Feedback

We are committed to keeping you informed about our privacy practices:

Policy Updates: From time to time, we may update this Privacy Policy to reflect changes in our practices or new regulatory requirements. Significant changes will be communicated clearly.
Your Feedback: We welcome your comments and questions. Your input helps us refine our policies and improve the Service. Please feel free to contact us with any suggestions or concerns.

13. Contact Information

If you have any questions, concerns, or feedback regarding these policies, please contact us:

Rove Incorporated
San Jose, CA, USA
Email: hi@rove.zone

We're excited to have you with us and look forward to providing an exceptional digital experience. Enjoy your journey with Rove!